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Flashing Failed (Update Failed) error using SHMAX preset firmware

Posted: Thu Aug 25, 2022 5:55 am
by nachjoe
G30 MAX Maserati

Updated to golden/magic s/n

Trying to flash using SHMAX preset firmware

Getting error Flashing Failed, Update failed! Reason: Data Format Error, powercycle your phone and scooter may help

I have powercycled both multiple times, I cant get passed this error trying to select the firmware made online and copied to my device of from the device and flashing to loading directly.

Previously had:

BLE: 1.1.7
DRV: 1.8.3
BMS: 1.5.8

Changed to:

BLE: 1.1.4
DRV: 1.8.3
BMS: 1.5.6


Appreciate any help here, I am unable to drop the DRV it gives same error.

Re: Flashing Failed (Update Failed) error using SHMAX preset firmware

Posted: Sat Sep 03, 2022 12:53 am
by Ezgetap
I have the same problem.we have the newest firmware that can't be flash till someone figure it out how

Re: Flashing Failed (Update Failed) error using SHMAX preset firmware

Posted: Wed Sep 07, 2022 5:13 pm
by minx
I have the same problem, getting the same error 'Data format error'
Any help??? or suggestions??

Re: Flashing Failed (Update Failed) error using SHMAX preset firmware

Posted: Mon Oct 24, 2022 3:29 am
by celinedion
Wow. Even with all of your suggestions, I spent hours trying to figure out why my flash wasn't working. It turns out that in SHUT, the dialog box must be closed before the compatibility flash starts. I appreciate your post because it enabled me to free my Ninebot Max, and as a result, cfw is now operational. mapquest driving directions

Re: Flashing Failed (Update Failed) error using SHMAX preset firmware

Posted: Sat Oct 29, 2022 9:51 pm
by kilimili
Hi.

Where can i find the dialog box in SHUT.
Can you please explain in details, i've been searching everywhere.

Re: Flashing Failed (Update Failed) error using SHMAX preset firmware

Posted: Mon Oct 31, 2022 12:14 pm
by kilimili
Wow. Even with all of your suggestions, I spent hours trying to figure out why my flash wasn't working. It turns out that in SHUT, the dialog box must be closed before the compatibility flash starts. I appreciate your post because it enabled me to free my Ninebot Max, and as a result, cfw is now operational. mapquest driving directions
Hi.

Where can i find the dialog box in SHUT.
Can you please explain in details, i've been searching everywhere.

Re: Flashing Failed (Update Failed) error using SHMAX preset firmware

Posted: Mon Jan 09, 2023 10:33 pm
by Imnotu
Hi!

I feel dumb asking this… Where can i find the dialog box in SHUT?