Extra battery problem

dniitall
Posts: 7
Joined: Fri May 24, 2019 12:09 pm

Extra battery problem

Postby dniitall Fri May 24, 2019 12:40 pm

Hello. I have a problem.

I bought an used, extra battery. When i flash firmware it says that i need an "encoded file!".
The scooter itself is not stronger then it was before even tho i have dual battery life.

I'd really appreciate some info or a solution.

Br. Dni
dniitall
Posts: 7
Joined: Fri May 24, 2019 12:09 pm

Re: Extra battery problem

Postby dniitall Fri May 24, 2019 5:37 pm

so, i got the full power now.

next question.
i can't get up the speed over 30km/h. the bike brakes. when i rode with 1 battery it went up to 32km/h :?

is still related to the second battery?
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Lothean
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Posts: 138
Joined: Fri Mar 15, 2019 2:40 am
Location: France
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Re: Extra battery problem

Postby Lothean Tue May 28, 2019 5:15 pm

Hello,
Could you please post what the Ninebot app says about both batteries ?
dniitall
Posts: 7
Joined: Fri May 24, 2019 12:09 pm

Re: Extra battery problem

Postby dniitall Sun Jun 09, 2019 2:26 pm

Hello.

Sorry for posting so late. i was away for a while.

app says an encryption file is needed. i'm guessing it can't access the battery firmware. it also seems like it's only charging both batteries to 95%. not 100%

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